Thanks for your prompt support for working along with us and NetApp for resolving issues. Appreciated your extended support.

From our side we can see this case can be closed now after very, very good support from you. This is the first time I am facing such critical a case with very good support. Our internal support team is also very happy with your action plan for the support of this case.

You are member of the initial architect team that designed and built our VDI platform consisting of multiple technologies including Nutanix, Citrix, Microsoft and Forcepoint built on about 280+ different components. The solution enables users to access relevant corporate applications with adequate security and on a smooth operation for over three years.

We are fully aware that upgrade is lot more complex than the original implementation. This upgrade project has touched almost all the components, and these were upgraded to its latest software versions. This was a multi-component upgrade project that was very complex and at the same time very critical to our business operation.

We know, it was an exhaustive activity for the entire team for over a week. The team worked continuously for few over nights to address certain challenges that prevented major service interruption and ensured continuity of business operations. Hats off to both our internal team and ISIT teams and your service continuity commitments are highly appreciated.

The upgraded VDI based system is fully operational for over 24 hours and the system is smooth and stable. I am pleased to announce that the project is successfully completed.

I take this opportunity to thank you and your team for the excellent orchestration demonstrated in the entire project. Your deliberate planning and dedicated actions during overall project is commendable.

Thank you very much once again.

First of all I would like to thank ISIT Team for your efforts during the project and immediate support/solutions for the challenges we faced. We went through the documentation you produced and it has exceeded our expectation. It covers all configuration settings in details and the documentation is organized and packaged in highly professional way that is simple for us to access. We are happy with kind of service we have received and look forward to a long term relationship with you.